FAQ

Frequently Asked Questions

At Jegs High Performance, we understand that buying heavy equipment like car lifts and shop tools raises important questions. For your convenience, we’ve organized our FAQs by category. If you don’t see your question here, please don’t hesitate to reach out.

📞 1-888-667-4964
📧 support@jegshighperformance.com

Car Lifts

Car lifts are at the core of what we offer. Safety, quality, and proper use are essential when you’re lifting a vehicle. If you’re unsure about compatibility, installation, or capacity — start here.

Q: What is the difference between a 2-post and 4-post lift?
A: 2-post lifts are great for service and mechanical work, offering full under-car access. 4-post lifts are ideal for storage and long-term parking, offering greater stability.

Q: Can I install a car lift myself?
A: While some customers with experience can install lifts, we strongly recommend professional installation to ensure proper setup, safety, and warranty validity.

Q: What kind of electrical connection do car lifts require?
A: Most lifts operate on 220V single-phase power, though some models may require 110V or 3-phase. Always refer to the product manual or ask us before ordering.

Q: How much ceiling clearance do I need?
A: Clearance varies by lift model, but most 2-post lifts need at least 10–12 feet, and 4-post lifts vary depending on vehicle height.

Wheel Service

We carry a growing selection of tire changers, wheel balancers, and accessories designed for shops and serious DIYers.

Q: Are your wheel balancers compatible with large truck wheels?
A: Some of our commercial-grade balancers support wheels up to 44” diameter. Check each product’s specs or ask our team for compatibility guidance.

Q: What kind of maintenance do tire changers require?
A: Regular lubrication, cleaning, and inspection of pneumatic components are key. Refer to your equipment manual for service intervals.

Shop Equipment

From jacks and rolling toolboxes to workbenches and air compressors — we sell a range of shop gear designed for long-term reliability.

Q: Do you offer replacement parts for shop equipment?
A: Yes! Contact us with the model number and description of the part you need. We’ll help you source OEM or compatible replacements.

Q: Can I mix and match brands (e.g., lift + rolling jack)?
A: It depends on the specific equipment. While many accessories are universal, always check compatibility or ask us directly.

Support & Orders

We’re committed to making your shopping experience smooth — before, during, and after the sale.

Q: How can I check my order status?
A: After your order ships, you’ll receive an email with tracking info. You can also log in to your account to view your order history.

Q: What if I receive the wrong item or my equipment arrives damaged?
A: Contact us within 48 hours of delivery. We’ll make it right — whether that means a replacement, refund, or return label.

Q: Do you offer installation services?
A: We do not directly install equipment, but we may be able to recommend certified installers in your area.

Shipping & Delivery

We know your time matters. Here's what to expect once you place your order.

Q: How long does it take to receive my lift or equipment?
A: Standard orders are processed in 3–5 business days, with delivery in 7–15 business days, depending on your location and carrier scheduling.

Q: Do you deliver to residential addresses?
A: Yes, but note that large freight items require a scheduled delivery and someone must be present to receive them.

Q: Will the carrier unload the lift for me?
A: Freight deliveries include curbside drop-off only. A forklift or liftgate may be needed depending on the item and delivery location.

Still Have Questions?

We're here to help. If your question isn’t answered above, give us a call or email us anytime:

📧 support@jegshighperformance.com
📞 1-888-667-4964